have put together a list of the most frequently asked questions
that our customer service department receives on a daily basis.
realize this list does not cover all questions, so if for any
reason you are not satisfied with an answer or you have a different
question, please don't hesitate to call us at 800.515.3343.
questions are very important to us and they allow us to learn
to serve you better.
is Tour Edge Golf located?
are located about 35 miles west of downtown Chicago in a city
called Batavia. Our current address is: Tour Edge, 1301 Pierson Drive, Batavia, IL 60510.
long has Tour Edge been making golf clubs?
have been making custom-fit golf clubs since 1986.
you sell directly to consumers?
we don't. Tour Edge sells through authorized dealers. To find
one in your location consult our on-line
can I demo your clubs?
have representatives around the country who are putting on demo
days for you to test drive our products. You can locate the
nearest demo day to you online at the Demo
can I buy your clubs?
Edge clubs are sold at many top pro shops and off-course golf
specialty shops across the country. But you won't find our clubs
at K-Mart, Wal-Mart or any other mass retailer.
anyone on the PGA Tour play Tour Edge clubs?
Tour Edge does not pay any players on the Tour
to play our clubs. However, several players have used our equipment
simply because they like the way it performs.
I need custom-fit golf clubs?
is quite possible. Since people come in different shapes and
sizes, why shouldn't their golf clubs? A lot of times, custom-fitting
involves minor changes such as grip size or lie angle, but at
Tour Edge we take into account every detail so that your clubs
are truly custom-fit for you.
can I be custom-fit for Tour Edge clubs?
can be custom-fit by experienced club fitters at any authorized
Tour Edge dealer. To locate a dealer nearest you, please go
to the Dealer Locator.
ordering a set of clubs through a Tour Edge dealer, will Tour
Edge build the clubs to fit me, such as adding an inch in length,
and does it cost me extra?
Tour Edge will build the clubs to your grip size, length, lie
angle, and shaft flex at no extra charge. And, no delay
in shipping time, either.
shaft flex will work best for me?
order to determine your proper shaft flex, it is important to
know how fast you swing the golf club. This is the most accurate
way to determine what flex will work best for you and that's
why we developed the Swing Speed Fit system for our shaft fitting.
haven't I heard of Tour Edge?
We're constantly hiring new representatives and opening new
accounts across the country to serve you better. But there is
a chance that we have no distribution in your area. If this
is the case for you please contact Tour Edge at (800)515-3343.
can you offer a lifetime warranty that includes graphite shaft
Edge has a very high quality of standards for its components.
Each piece is individually inspected to insure no defects, which
leads to the highest quality finished product possible. Using
these strict guidelines, along with our dedication to customer
satisfaction, we feel a lifetime warranty expresses our confidence
in our product.
claim your clubs are as good or better than anyone in golf,
including Callaway. Why, then, are yours considerably less in
Edge does not pay large groups of touring pros to play our products,
nor do we spend money on costly national television advertising.
As a result, we can pass these savings on to you. Our dollars
are spent on in-store promotions, national golf publications
and product development.
you carry junior golf clubs?
we have the Bazooka 350Y- the most high tech junior line in
the industry, featuring our new junior graphite shaft.
Tour Edge models knockoffs or do you design your own heads?
of our club heads are designed at Tour Edge. With the aid of
our research and development department, it is our goal to be
on the cutting edge of design.
you sell just components?
we are not a component company. Tour Edge manufacturers only
the highest quality finished product in the golf industry.
soon can I get your clubs if I order them from a dealer today?
Edge is very proud of its turn-around time for custom-fit and
standard orders. We can confidently say you'll have your clubs
in 7 working days.